sensitivity training
a group process focused on the development of self-awareness, productive interpersonal relations, and responsiveness to the feelings, attitudes, and needs of others. The primary method used in sensitivity training is open, unstructured discussion with a leader functioning as an observer and facilitator, although other techniques, such as role play, may be used. Sensitivity training is common in human relations training, with various types of groups (e.g., workers, executives) meeting for different time periods (e.g., once a week, over a weekend). See also action research; personal-growth laboratory; T-group. [originated by Kurt Lewin and Carl Rogers]