quality assurance

in health administration or other areas of service delivery, a systematic process that is used to monitor and provide continuous improvement in the quality of health care services. It involves not only evaluating the services in terms of effectiveness, appropriateness, and acceptability but also offering feedback and implementing solutions to correct any identified deficiencies and assessing the results.

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Psychology term of the day

May 9th 2024

coerced confession

an accused person’s admission of guilt elicited by the use of threats, torture, or promises. Also called involuntary confession.