organizational effectiveness
a multidimensional construct defining the degree of success achieved by an organization. According to a goal-attainment model, effectiveness is the extent to which the organization is able to achieve its goals in an efficient manner. According to a system model of evaluation, effectiveness is the organization’s ability to achieve long-term survival, which involves acquiring resources, adapting to changes in the environment, and maintaining the internal health of the system. From an ecological perspective, effectiveness is the ability of the organization to minimally satisfy the expectations of its strategic constituencies. All of these factors and more could be included in an assessment of an organization’s effectiveness.